LIZZY STAGEMAN X ARTEFACT - TERMS OF PURCHASE

The terms of purchase (Terms) apply to your purchase of any Lizzy Stageman x Artefact product (Product) from Lizzy Stageman via www.lizzystagemanart.com.au (Website), which is owned and operated by SMJ Stageman Pty Ltd (ACN 669584 730) (we, us or our).

These Terms aim to help our small business run smoothly whilst helping our beautiful customers find the perfect piece they will love for years to come.

1. Warranties and guarantees

  • The Products come with guarantees that cannot be excluded under the Australian Consumer Law.

  • You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

  • You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

  • Nothing in these Terms operates to limit or exclude any rights you have under Australian Consumer Law. If you believe that there is a major or other failure with your product, please contact us at info@lizzystagemanart.com.au. We may require you to provide information (eg photos or order information) to assist with our assessment of the failure.

2. Cancellation and returns

Cancellation

  • Once your order has been placed, we do not accept order cancellations. Prior to dispatch of the Product, we may be able to accommodate change of mind requests for a store credit or product exchange with another Product.

No change of mind returns

  • Due to the bespoke, made to order nature of the Products, unless otherwise required by law we do not offer returns for change of mind, so please choose your items carefully.

Ring resizing

  • If you have purchased a ring from the Website and wish for it to be re-sized, please email info@lizzystagemanart.com.au.

  • Returns for ring resizing incur a fee of $40 for each silver Product and/or $80 for each gold Product and shipping, duty, taxes and related fees are at your cost.

3. Product materials and individuality

  • All Artefact’s metals are nickel-free, either 9ct solid yellow gold or 935 Silver (sterling silver with an anti-tarnishing agent added). To the extent permitted by law, we are not responsible for any reactions you may have to such materials.

  • Each Product is unique and will have its own character and therefore the Product you receive may show tiny differences to those featured on the Website or other similar Products you purchase. This is due to the handmade process in Artefact studio.

4. Postage and dispatch

  • All orders are made-to-order and will be produced and be dispatched within 2-3 weeks from the date of purchase. Orders may be dispatched directly by Artefact on our behalf.

  • All orders are sent via trackable Auspost Express & DHL Express services. You will receive tracking information to your nominated email once dispatch has been completed.

  • Please note: we do not offer same-day dispatch.

  • Local orders will arrive in the timeframe as per Australia Post’s standard delivery times, according to the method you have selected at the checkout.

  • International orders will be dispatched via either International Express via Aust Post or via DHL Express (this is the quickest & safest option). International shipping options will be available via the website and vary in price.

  • Australia Post orders can be tracked here: https://auspost.com.au/mypost/track/#/search

  • DHL Express orders can be tracked here: https://www.dhl.com/au-en/home/tracking.html

  • In the event that you have not received your order in the relevant timeframe specified above, please email info@lizzystagemanart.com.au.

  • We are also not liable to you, to the extent permitted by law, in relation to any lost, incomplete, damaged, and/or erroneous deliveries, including where you have failed to provide us with accurate details and/or failed to update your details (including your name, email and/or delivery address). Where you notify us of any delayed, lost, incomplete, damaged, and/or erroneous deliveries, we will provide you with reasonable assistance as may be necessary. 

Our terms & conditions are in accordance with consumer law & aim to help our small businesses run smoothly whilst helping our beautiful customers find the perfect piece they will love for years to come.

2026 Mother’s Day giveaway terms and conditions

1. Promoter

The promoter is Lizzy Stageman Art.

Website: lizzystagemanart.com.au
Instagram: @lizzystageman_art
Email: info@lizzystagemanart.com.au

2. Promotion name

For the ones we love Mother’s Day giveaway.

3. Promotion period

The giveaway opens on Sunday 3 May 2026 and closes on Sunday 10 May 2026 at 11:59pm AEST.

Entries received after the closing time will not count.

4. Prize

There are five prizes available.

Each prize is one $200 Lizzy Stageman Art gift voucher.

The total prize value is $1,000 AUD.

Gift vouchers can be used toward original artwork and prints available through Lizzy Stageman Art.

5. Eligibility

This giveaway is open to Australian residents aged 18 years and over.

To enter, entrants must have an active Instagram account.

Employees, contractors, and immediate family members of the promoter cannot enter.

Both the entrant and the person tagged in the entry comment must follow @lizzystageman_art for the entry to count.

6. How to enter

To enter, entrants must:

  1. Follow @lizzystageman_art

  2. Like the official Mother’s Day giveaway post

  3. Tag someone who mothers beautifully in their own way in the comments

No purchase is required to enter.

7. Who can be tagged

Entrants can tag anyone who mothers beautifully in their own way.

This may include, but is not limited to, a mum, stepmum, grandmother, mother-in-law, auntie, sister, friend, carer, foster mum, dog mum, mum-to-be, solo mum, dad doing both roles, or anyone who shows care, love, support, or mothering in their own way.

8. Multiple entries

Entrants may enter more than once, as long as each comment tags a different person.

Each eligible comment counts as one entry.

Duplicate comments, repeated tags for the same person, or comments that do not follow the entry instructions may not count.

9. Optional comment

Entrants may choose to share why the person they tag deserves something beautiful, but this is optional and not required to enter.

The winner will not be selected based on the content of the comment.

10. Bonus entry

Entrants can receive one bonus entry by sharing the official giveaway post to their Instagram stories and tagging @lizzystageman_art.

The entrant’s Instagram account must be public during the giveaway so the story share can be seen and verified.

Only one bonus entry per entrant will count.

11. Winner selection

This giveaway is a game of chance.

Winners will be drawn at random from all eligible entries.

Skill plays no part in determining the winners.

The promoter’s decision is final.

12. Winner contact

Winners will be drawn at random and contacted after entries close, from Monday 11 May 2026.

Winners will be contacted by direct message from @lizzystageman_art only.

The promoter will ask each winner to provide their full name and email address so the gift voucher can be issued.

13. Response time

Winners must respond within 48 hours of being contacted.

If a winner does not respond within 48 hours, or if the winner does not meet the eligibility requirements, the promoter may draw another eligible winner.

14. Voucher conditions

Each gift voucher is valued at $200 AUD.

Gift vouchers can be used toward original artwork and prints available through Lizzy Stageman Art.

Gift vouchers cannot be exchanged for cash.

Gift vouchers cannot be transferred, resold, or used to purchase another gift voucher.

If the selected artwork or print costs more than $200, the winner can pay the remaining balance.

If the selected artwork or print costs less than $200, the remaining balance may stay on the voucher until the expiry date, unless otherwise stated at the time the voucher is issued.

Gift vouchers will be valid for 3 years from the date of issue.

The expiry date will be provided when the voucher is issued.

15. Disqualification

The promoter may disqualify any entry that appears incomplete, duplicated, false, automated, offensive, inappropriate, or inconsistent with these terms and conditions.

The promoter may also disqualify any entrant who does not meet the eligibility requirements.

16. Changes to the giveaway

If something outside the promoter’s control affects the running of the giveaway, the promoter may amend, suspend, or cancel the giveaway where reasonably necessary.

17. Privacy

The promoter will only collect personal information needed to administer the giveaway and issue the prizes.

This may include a winner’s name, Instagram handle, and email address.

Personal information will not be sold or shared for unrelated purposes.

18. Instagram, Facebook, and Meta disclaimer

This giveaway is not sponsored, endorsed, administered by, or associated with Instagram, Facebook, or Meta.

By entering, each entrant releases Instagram, Facebook, and Meta from any responsibility connected with the giveaway.

19. Acceptance of terms

By entering this giveaway, entrants agree to these terms and conditions.